Catch a cold-chain exception while there is still time

Catch a cold-chain exception while there is still time

Connect shipment location, temperature evidence, and product requirements to a prioritized exception queue.

Claude Code

Distributors

Find active exceptions

Where this helps

A late vehicle and a temperature alert may arrive in different systems. Dispatch needs to know which product lots are involved and whether the evidence is complete before deciding the next move.


What Rectangle connects

Join TMS tracking with available sensor feeds, ERP lot references, and product-specific transport requirements. Flag missing telemetry separately from recorded excursions. The assistant presents the duration, readings, shipment location, and delivery commitment without deciding product safety or release.


ClaudeFind active exceptions
Review today’s chilled deliveries against their configured limits.

DL-307 · lot Y-881 · product transport range 2–8°C

  • Recorded 9.4°C for 18 minutes · ETA 10:40
  • DL-312 · telemetry missing for 45 minutes
  • Missing readings are not classified as a temperature excursion.
TMSSensor serviceERP or QMS


A closer look

Connect shipment location, temperature evidence, and product requirements to a prioritized exception queue.


ClaudeBuild the evidence
Prepare DL-307 for quality review and check delivery risk.

DL-307 needs dispatch and quality review. The recorded temperature was 9.4°C for 18 minutes, outside the product’s stated 2–8°C transport range.

  • Lot: Y-881.
  • ETA: 10:40, after the 10:00 receiving cutoff.
  • Evidence: temperature trace, sensor ID, and delivery appointment.

DL-312 has missing telemetry, which is a separate issue. The data flags an exception; quality determines product disposition.


From answer to action

Operations can contact the carrier and prepare an alternative delivery plan while quality reviews the lot evidence. Product disposition stays with the authorized quality team and its procedures. The same linked record supports later customer and carrier discussions.


ClaudePrepare the response
Draft an exception handoff for dispatch and quality.

Dispatch: confirm ETA and receiving availability

  • Quality: assess excursion under the product procedure.
  • Lot release remains unchanged pending review.
  • Exception packet ready; no safety determination made.


Put the shipment and quality evidence in one place for faster, informed escalation.

Optimize your operations

Optimize your operations

Rectangle works with tech-enabled freight brokers, tech companies and shippers to scale up their operations.

Rectangle works with tech-enabled freight brokers, tech companies and shippers to scale up their operations.

2025 — Built in Chicago