Rectangle customer since 2024
Director of Corporate Strategy
John Sutton
McLeod Integration
Documents
Invoicing
Automation
Manual Retrieval: The Hidden Cost in AR/AP
Despite its tech-forward approach, Sunset faced a critical manual bottleneck inherent to LTL. Moving thousands of LTL shipments monthly using more than 20 national and regional carriers created a massive administrative drag. To properly bill customers and pay carriers, the AR/AP team was forced into a daily, tedious cycle: manually logging into each of the 20+ carrier sites, navigating highly inconsistent interfaces, and downloading documents one by one. This operational friction was tedious and also directly delayed invoicing and carrier payments while distracting the team from their core responsibilities.
"Rectangle gives us consistent LTL documents across every carrier. We can rely on the data, trust the process, and move billing forward without delays or surprises."
Director of Corporate Strategy
John Sutton
Bridging the LTL Gap: Seamless Document Flow via One API
Rectangle knew the solution couldn't rely on fragmented carrier technology. We deployed proprietary, AI-powered technology built specifically to understand the complex LTL ecosystem. This engine was designed to retrieve critical documents directly from any carrier system (even those without an API).
For Sunset's development team, the solution was radically simple. They connected to Rectangle’s API, passed in a shipment's PRO number, and documents were instantly available. What had previously required dozens of hours each week in manual effort now runs continuously in the background, requiring zero operator involvement.
This immediate automation built a strong operational foundation for Sunset: it delivered consistent documentation across their entire carrier base and ensured reliable data flowed directly into their existing TMS and AR/AP systems.
Reliable LTL documentation
accelerates invoicing and cash flow
The impact was immediate and transformative, redefining Sunset's billing workflow. Crucially, the Sunset team wasn't forced to adapt to a new tool. They simply had to stop doing tedious manual work. Zero change management or internal training was required. The burden of manual document retrieval was eliminated overnight.
This shift generated measurable efficiency and accuracy:
Time Savings: Sunset eliminated over 40 hours each week previously spent on manual retrieval and data processing.
Cash Flow Acceleration: Payments to carriers were accelerated, and the financial drag caused by missing or late documents was significantly reduced.
Billing Integrity: Automation drastically reduced errors, making billing both more accurate and more timely for every customer.
By removing manual effort and ensuring complete, consistent documentation across its entire LTL network, Sunset not only strengthened its billing process but also created a scalable operational foundation that supports continued growth.
Rectangle
spots left this quarter